Our Services
All these services are rendered to enable patients to enjoy a healthy life style where they feel no hesitation in displaying their beautiful smile.
Before Your Procedure
We want your procedure to be a seamless experience.
For GI, once the procedure orders are received from the physician’s office, our team will verify insurance and call if the patient has any monetary responsibility. GI patients will also receive a call the day before the procedure from our nursing staff to ask some preliminary questions and assure the patient of the time of arrival for the procedure.
For Pain Management, a member of Dr. Khan’s office will call the patient with their appointment and arrival time and any monetary responsibility (if applicable).
Please refer to the instructions given by the scheduling physician for pre-procedure prep. All patients require a driver for any procedure done at our Center .
The Day of Your Procedure
Registration the day of the procedure is typically a 20-30 minute process. Please always have your photo ID, insurance card, and monetary responsibility (if applicable) ready upon check-in. You will have a packet to complete upon arrival and this will ensure all information is received so you can have the best care.
After Your Procedure
All patients are provided with discharge instructions. It is normal to experience sleepiness and dizziness for 12-24 hours after your procedure. However, if you experience anything unusual after your procedure, please call your physician or go to the nearest emergency room. A nurse will follow up with the patient next business day to ensure you had a good experience and are not having any difficulties from the procedure.
Medical Procedures
GI:
- Colonoscopy
- FlexibleSigmoidoscopy
- Upper Endoscopy(EGD)
Pain Management:
- Facet Block
- Cervical Epidural Injection
- Lumbar Epidural Injection
- Radiofrequency
- Transforaminal Cervical Epidural Steroid Injection
- Transforaminal Lumbar Epidural Steroid Injection
- Transforaminal Thoracic Epidural Steroid Injection
No Surprises: Understand your rights against surprise medical bills.
Interpretation services are available in top 15 languages.
FINANCIAL INFORMATION
Please contact the Business Office staff prior to your visit to discuss insurance benefits or to ask any financial questions. We can be reached at 863-682-3239. You have the right to request a personalized estimate for the cost of your procedure including co-payments, deductibles, co-insurance and out-of-pocket amounts as determined by your insurance carrier. Full patient responsibility will be due the time of service unless a payment arrangement has been made. The Surgery Center of Lakeland Hills’ website on pricing is located at:http://pricing.floridahealthfinder.gov
IMPORTANT NOTICE REGARDING BILLING, INSURANCE PARTICIPATION, AND ESTIMATES
Please be advised that healthcare practitioners who provide services to you while you are at our center may not participate with the same health insurance plans or HMOs as the center itself. These practitioners are independent and bill separately for their services.
We strongly encourage all patients to contact the individual healthcare providers anticipated to be involved in their care to obtain a personalized estimate, confirm billing practices, and verify participation with your specific insurance plan or HMO. This will help avoid unexpected charges and ensure you have the most accurate and up-to-date information regarding your financial responsibility.
If you are unsure which practitioners may be involved in your care, please contact our office for assistance at 863-682-3239.
DISCOUNTS AND FINANCIAL ASSISTANCE
Insured patients will receive a discount off billed charges based on the contractual agreement with the insurance carrier. Uninsured patients will be offered a self-pay rate for the facility charges and anesthesia charges. This estimate will be provided to the patient once the procedure is scheduled at the Surgery Center. The Surgery Center of Lakeland Hills offers financial assistance and payments plans. Please call our Business Office at 863-682-3239 to inquire about the above-mentioned discounts, self-pay rates and financial assistance.
COLLECTION POLICY
The Surgery Center of Lakeland Hills Boulevard has a standard collection policy of statements mailed to the patient’s billing address. After 90 days if a payment has not been made or a payment plan arranged, a collection notice will be sent to the patient.